Privacy Policy

1. Introduction

Novalab SEO Privacy Policy | At Novalab SEO Agency (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and your rights.

2. Information We Collect

We may collect the following personal data:

  • Name, email address, phone number, and business details you provide when contacting us.
  • Website and analytics access details (if provided for service purposes).
  • Technical data such as IP address, browser type, and cookies.

3. How We Use Information

We use personal data to:

  • Provide SEO and related services.
  • Communicate with you regarding projects and invoices.
  • Improve our website and services.
  • Comply with legal obligations.

4. Sharing of Information

We do not sell personal data. Information may be shared only with:

  • Third-party service providers (e.g., analytics platforms, payment processors).
  • Legal authorities if required by law.

5. Cookies

Our website may use cookies to improve functionality and track performance. You may disable cookies in your browser, but some features may not work properly.

6. Data Retention

We keep personal data only for as long as necessary to provide services or comply with legal obligations.

7. Your Rights

You have the right to:

  • Access your data.
  • Request corrections or deletion.
  • Withdraw consent where applicable.
  • File a complaint with your local data authority.

8. Security

We take appropriate measures to protect your data against unauthorized access, alteration, or disclosure.

9. Third-Party Tools

We use tools like Google Analytics, Search Console, SEMrush, and Ahrefs. Your use of our services also implies agreement with their terms.

10. Contact Information

If you have questions about this Privacy Policy or how your data is handled, contact us at:

Address: Ukshin Kovaçica, Number 34, Prishtina 10000, Republic of Kosovo

Email: info@thenovalab.com

Phone: +383 49 248 666